^Welcome

Private Dental care is available at most dental practices.

What are the benefits of private dental treatment?

We offer private dental care because

·          It allows enough time to provide a quality experience for patients

·          It provides greater choice for patients. Treatment available on the NHS can be limited and often does not include cosmetic treatment that patients ask for, such as white fillings.

·          A better cosmetic result can be achieved that has a more natural look

·          We can offer a more personal style of service

·          We are able to invest in our team, equipment and surroundings and so improve our services.

These benefits mean that we have restricted our provision of NHS care to children and patients who are entitled to free NHS dental treatment.

How can I find out about the cost of private dentistry?

Ask at reception for our private fee scale. This is a list of our routine treatments and an idea of their cost. Am exact quotation will only be possible after an examination as your clinical needs will determine the treatment your dentist will recommend. You will be given the cost of an examination when making an appointment.

Written estimates and treatment plans are available and will be provided automatically for treatments over £50 and are available on request for treatments below £50.

Our private charges reflect the actual cost of providing the service, including the dentists’ staff, premises, equipment and the materials used.

                What information should I be given about private treatment?

If you’re not sure our staff will be happy to tell you about the services offered. We have a range of written information for patients:

·          A practice information leaflet telling you about the practice and its facilities including how to contact us in an emergency.

·          An appointment card

·          Written estimates and treatment plans

·          Written consent forms for extensive or complicated treatment.

·          Copies of Xrays and records if you need them, for example if you need to change dentists or get a second opinion ( we do make a nominal charge for this to cover the costs involved)

·          Information about particular treatments, as well as information on how to look after your teeth

·          Information about how to make known your views on the practice’s services or how to complain if something goes wrong.

How do I know if the private treatment suggested is really necessary?

Dentists try very hard to establish relationships with patients that are based on partnership and open communication.

They must only provide care and treatment that is necessary or improves the appearance of your teeth should you wish this. Your dentist will be able to describe exactly the proposed treatment, it’s benefits and any risks involved, as well as any alternatives that may be available.

If your dentist is suggesting a complex treatment plan such as bridges or implants, you will have the chance to consider the suggestion fully and we will be happy to refer you for a second opinion from another dentist if you wish. This is all part of the process of gaining full and informed consent to the proposed treatment.

Are there any quality systems for dental practices?

There are a number of quality systems that dental practices can use.

We are members of the BDA Good Practice scheme which requires us to comply with a range of standards to ensure good patient care.

As we have a number of  NHS patients ( Children and exempt adults) we have regular practice inspections by the NHS to ensure that we comply with good professional practice and health and safety legislation.

As a Denplan practice we are required to take part in regular quality control assessments.

What if I have complaint?

A formal complaints procedure for private dental care is still being developed. If you have a complaint will will deal with it promptly through our in practice procedure.

Denplan run an independent complaints service for patients registered with them.